Delivery within Portugal only
Due to their generous size, weight, and delicate handmade nature, our Terra de Origem floor vases are available exclusively in Portugal.
Each delivery is arranged individually to ensure these special pieces reach their new home safely.
Delivery costs are calculated according to the destination and accessibility.
Please contact us before purchasing for a personalised delivery quotation and arrangements.
Each vase is carefully protected for transport.
Returns & Exchanges
We hope you will love your piece as much as we do.
If you change your mind, you may request a return within 14 days of delivery, in accordance with Portuguese consumer law.
Due to the size and fragile nature of these vases, returns require special transport arrangements. Return transport costs are the customer's responsibility for change-of-mind returns, with an estimated cost communicated before purchase.
Damaged on Arrival
Should your vase arrive damaged, please contact us as soon as possible, ideally with photographs of the piece and its packaging. We will arrange an appropriate solution at no additional cost to you, in accordance with your consumer rights.
A little reminder
Each vase is individually handmade. Uneven surfaces, hand impressions, colour variations, and natural irregularities are part of its original character, not manufacturing defects.
Made slowly. Handled with care. Meant to be cherished.